Absolutely! The primary reason why we built Headway was to speed up the process of building websites. We realize that developers and designers are busy and need to get quality work pushed out at an optimal pace. If you’re doing client work, we recommend that your client sign up for a Headway Base license so they have access to the support and updates too.
Sometimes there’s the misconception that Headway plugs into existing WordPress themes. Headway is a stand-alone theme for WordPress. There is no adding Headway onto other themes.
Headway Themes has a very active members only support forum with a number of highly qualified and experienced moderators ready to help answer your questions. This is the first and best place for you to receive support assistance with the purchase of Headway.
Support for Headway will include issues such as, but not limited to: bug fixes if any occur under normal operation, how to use the basic features of Headway, basic WordPress help, and basic help with customization. In addition to this, we have a large selection of documentation and video tutorials to help explain the primary features of Headway Themes.
If you seek more help in the line of modification or customization of your site, there is a section in the members’ forum where you can ask for and locate Headway developers and designers who may charge you for their services.
SUPPORT HOURS: Headway Themes actively responds to forum support questions and request during normal business hours which are Monday – Friday, 8 a.m. to 5 p.m. Central Standard Time. Every effort will be made to get back you in a timely fashion as we certainly understand your web presence is very important to you.
For more information please visit our support policy.